Derby Financial Solutions are committed to maintaining the trust and confidence of our website visitors. In particular, we want you to know that Derby Financial Solutions is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
Information is collected from you when you submit your details on our website. The information we collect is clearly set out on the web page on which we collect it.
Why we collect Information
We collect personal information about you when you use our website to contact us about any of our services, complete our Mortgage Application Fact-Find Form, or carry out transactions with us. We only collect information that is necessary for the provision of our financial services and administration of the services you are seeking, and for legal and regulatory purposes.
We will always keep your data safe and secure, and where we share your data with other businesses to fulfil the purpose of your requested service we make sure they follow our instructions and keep your data safe. We will never sell your data, and we will not send you communications about unrelated services without your consent.
When someone visits www.derbyfs.com we use a third party service – Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things like the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
By submitting your information to us on our website via our contact forms or over the phone, that you consent to the use of that information as set out in this policy.
Changes to this Policy
Our Policy is updated from time to time and changes are posted here. Last update September 2023.