Derby Financial Solutions Privacy Policy

Privacy Policy Details

Derby Financial Solutions are committed to maintaining the trust and confidence of our website visitors. In particular, we want you to know that Derby Financial Solutions is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

Information is collected from you when you submit your details on our website. The information we collect is clearly set out on the web page on which we collect it.

Our Privacy Policy details information on when and why we collect personal information, how we use it, the necessary limited conditions under which we may disclose it to others and how we keep it secure.

We take your privacy seriously and this privacy policy describes how and why we obtain, store, and process data which can identify you.

Why we collect Information

We collect personal information about you when you use our website to contact us about any of our services, complete our Mortgage Application Fact-Find Form, or carry out transactions with us. We only collect information that is necessary for the provision of our financial services and administration of the services you are seeking, and for legal and regulatory purposes.

We will always keep your data safe and secure, and where we share your data with other businesses to fulfil the purpose of your requested service we make sure they follow our instructions and keep your data safe. We will never sell your data, and we will not send you communications about unrelated services without your consent.

Website Cookies

Our website uses cookies which are stored by your browser to collect information. This includes information about pages viewed and the customer journey around our website. You can modify your browser setting to prevent the storage of cookies or delete saved cookies.

Google Analytics

When someone visits we use a third party service – Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things like the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Your Consent

By submitting your information to us on our website via our contact forms or over the phone, that you consent to the use of that information as set out in this policy.

Changes to this Policy

Our Policy is updated from time to time and changes are posted here. Last update September 2023.

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